*brain explodes*

as an addition to my previous post, visit mystarbucksidea.com!

the site is AMAZING and overflowing with awesome ideas, ideas that the company IS REVIEWING and IMPLEMENTING. for example, the wireless internet at Starbucks is currently provided by T-Mobile, and you have to pay to use it. people want free internet to use when they are enjoying their lovely beverage, and they have said so. people have voted on it, AND SO THE COMPANY IS DOING IT. and not next year, but now, within the next couple months. to me, that is an amazing response to the customer that you can't find everywhere.

on the site you can see different ideas that are being presented, by category of topic, popularity, or other search categories. any topics that say "**UNDER REVIEW**" in the subject line are currently being considered by the company. any topics that say "**COMING SOON**" are ideas that are in the process of being implemented. and there are TONS of ideas that are being considered.

please excuse my enthusiasm. it is just really exciting for me to see a company i love bounce back so resiliently and really excite their customers. its freakin' awesome!

the end.